In the unlikely event that you are not satisfied with your artwork, you can email us on and request another piece. You can ship the undamaged piece in its original packaging back to us and we’ll get another piece delivered to you with only shipping charges being added.

While we carefully package and ship artwork worldwide, rare instances of damage can occur during delivery. Rest assured; we’ve got you covered!

If your precious artwork arrives damaged:

  • Contact us immediately: Reach out to with details of the artwork and the damage.
  • Hassle-free replacement: We’ll quickly ship a replacement at no additional cost to you.
  • Simple return process: We’ll provide easy instructions for returning the damaged artwork.
  • Thorough investigation: We’ll work with our delivery partner to ensure such incidents are minimised in the future.

Shop with confidence, knowing we prioritise the safe arrival of your art.

Please note: commissioned artwork would not be entitled to a refund due to being custom-made to your specific requirements.